Respect for your privacy is one of the fundamental principles of Private Discuss management. At its creation, we wanted to offer our services while keeping in mind a set of strong principles in terms of confidentiality.
Information we collect about you
Private Discuss receives or collects information when we operate and provide our Services, including when you install, access or use them.
Information you provide:
Information related to your account. You provide your mobile phone number to create your Private Discuss account. You regularly provide us with phone numbers from your phone’s address book, including those of people who use our Services and your other contacts. You confirm that you are authorised to provide us with these numbers. You may also add other information to your account, such as a profile name, profile picture and status.
Your Messages. We do not store your messages during the provision of our Services on your mobile phone for security reasons. Once your messages (including discussions, photos, videos, voice messages, files and location sharing information) are transmitted, the length of time we retain your data is set by your organization’s administrator. Your messages are stored on our secure servers hosted in France. If a message cannot be transmitted immediately (for example, if you are offline), we keep it on our servers for a maximum of 30 days to try to transmit it. If a message is still not transmitted after 30 days, we delete it. To improve performance and deliver multimedia messages more efficiently, such as when a large number of people share a popular photo or video, we may keep that content on our servers for longer periods of time depending on the choices made by your administrator. We also perform automatic end-to-end encryption for our Services, which cannot be disabled, when you and the people you send messages with use our application. End-to-end encryption means that your messages are encrypted both in transit and in storage to protect them from being read by Private Discuss and third parties.
Your connections. To help you organize your communications, we can create a list of your favorite contacts. You can create or join groups and mailing lists of users who can use the application, or be added to them, and these are then associated with your account information.
User Support. You can send us an email with information about the application’s performance or other issues.
Information Collected Automatically:
We collect certain information automatically during the provision of our Services.
Usage and Log File Information. We collect service, diagnostic and performance information. This includes information about your activity (such as how you use our Services, how you interact with others using our Services, etc.) and log files, as well as diagnostic, incident, website and performance logs and reports.
Device Information and Connection Data. We collect device-specific information when you install, access or use our Services. This includes information such as device model, operating system information, browser information, IP address, mobile network information including phone number, and device identifiers.
Third Party Information :
Third party vendors. We work with third party vendors who help us operate, provide, enhance, understand, customize, support and market our Services. For example, we work with companies to distribute our applications, provide our infrastructure, broadcasts, and other systems. These vendors may provide us with information about you in certain circumstances.
Use of data
We use all the information we have to help us operate, provide, improve, understand, customize, support and market our Services.
Our Services. We operate and provide our Services, including providing user support and improving, correcting and customizing our Services. We understand how people use our Services, and we analyze and use the information we have to evaluate and improve our Services, research, develop and test new services and features, and perform troubleshooting activities. We also use your information to respond to you when you contact us.
No Third Party Advertising Banners. We do not allow Third Party Advertising Banners on Private Discuss.
Information provided by you and us
You provide your information when you use and communicate through our Services, and we share your information to help us operate, provide, improve, understand, customize, assist and market our Services.
Account Information. Your telephone number, name and profile picture, login status, status message, “seen at” status and confirmations may be viewable by anyone who uses our Services within your organization.
Your contacts and others. The people you communicate with may store or share your information (including your phone number or messages) with others on our Services.
Third Party Suppliers. We work with third party vendors who help us operate, provide, enhance, understand, customize, support and market our Services. When we provide information to third party vendors, we require them to use your information in accordance with our instructions and terms or with your express permission.
Assignment, change of control and transfer
Managing your information
If you wish to manage, modify, limit or delete your information, your organization’s administrator can do so with the following tools:
Services Settings: Your organization administrator can change your Services settings to manage certain information that is accessible to others. You can manage your contacts, groups, and mailing lists, or use the blocking feature to manage the people you communicate with.
Changing your name, profile picture, and status. You can change your name, profile picture, and status at any time.
Delete your Private Discuss account. Your organization’s administrator can delete your Private Discuss account at any time using our account deletion feature built into the application. When you delete your Private Discuss account, your unsent messages are deleted from our servers, along with any other information we no longer need to operate and provide our Services. Please remember that deleting your account does not affect the information that others have about you, such as copies of messages you have sent to them.
Law and protection
We may collect, use, store and transmit your information if we believe in good faith that it is reasonably necessary for : (a) respond to legal proceedings or governmental requests in accordance with applicable laws or regulations; (b) enforce our Terms and Conditions of Use and any other applicable terms, conditions or policies, including for reviews of possible violations; (c) detect, investigate, prevent and address fraud and other illegal activity or technical or security issues; (d) protect the rights, property and safety of persons or Private Discuss.
Updates to our policy